1. TAV Membership

To qualify for a membership at TAV, simply accumulate an in-store spend of min. $150 within 30 days or within a single receipt.
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Members enjoy a 5% off on all new (sealed) records except for preloved records.
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Members can stack up an additional discount by offsetting with their existing Loyalty points. This applies only to new (sealed) records.
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2. Reservations

New (sealed) records can be reserved and must be purchased within 3 working days.

Please Whatsapp us at: +65 9026 5215 or email: hello@theanalogvault.com during our business hours. We will try our very best to respond to you as soon as possible.
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3. Pre-loved Records

Pre-loved records are available in-store only, while new (sealed) records are available in-store and online.
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Reservations can be made for pre-loved records – subject to stock availability and on a first-come-first-serve basis. All reservations must purchased within 3 working days.

We still encourage our customers to come in-store and discover our preloved selection.
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4. Terms & Conditions of In-store Sales

Please note that any sales that we promote at TAV applies to in-store purchases only.
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Members will not be able to utilise their 5% discount or stack up additional discounts for any in-store sales.
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Sale excludes local labels and titles such as Darker Than Wax and TAV Records.
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Sale conditions are subject to changes and will be announced in detail on our social media platforms.
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5. Shipping & Pickups

Local orders over S$100 are entitled to free shipping. There is an available option for pickup from our physical store. Simply select 'In-store pickup' at ‘Checkout’ on our website to avoid shipping charges.
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Orders placed on Mondays to Thursdays before 12pm will be prepped within the same working day; with our courier partner dispatched within the same or next working day.
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Orders are placed on Fridays, Saturdays & Sundays will be dispatched on the following Monday or Tuesday.
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Delivery time for domestic delivery is between 3 to 5 working days. There will be instances of a delay in processing and shipment because of PayPal's compliance of the respective country's government regulations. We will only fulfill you order(s) when the payment is successful.
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If there is a discrepancy on our stock availability, a refund will be issued immediately.
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Record(s) must be collected within two weeks (14 days) from the date of purchase for all in-store pickups. If the collection date exceeds the intended period, an additional surcharge of S$10 per month will be imposed.
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6. Consignments

We are currently not accepting any consignment arrangements or responding to inquiries of unsolicited sales of preloved records to the store.
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